San Diego Animal Care and Control

Animal Care

The Chula Vista Animal Care Facility is open for all services. We highly recommend scheduling an appointment for expedited assistance. Please read on to learn the process for each service.

For information on available services and important update announcements click below to expand text.

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• What do I do if I have an animal emergency?

  Please call (619) 476-2476 during open hours.  If your animal emergency is after hours or weekends, please call Police Dispatch at (619) 691-5151.

  If you have been bitten by an animal or your pet bit someone else, if you see an injured animal or if you see an animal; dead, alive or injured – creating a traffic hazard or involved in a situation that is dangerous to human safety. Learn more

• What can I do about a barking dog?

  It is perfectly normal and reasonable for dogs to bark from time to time, just as children make noise when they play outside. However, continual barking for long periods of time (at least 55 straight minutes) needs to be addressed to avoid disturbing the peace of neighbors. If a dog's barking has created neighborhood tension, we always recommend you discuss the problem with your neighbors. If that effort does not solve the problem we ask that you fill out Barking Dog Complaint Form since we don't always experience the barking first hand when we go out to the location.  We rely on formal complaints from neighbors as proof of a barking dog violation in case of a citation or hearing.

  Please follow the process below:

  • To report a barking issue, please submit the Barking Dog Complaint Form.  This will result in a notification letter to the Dog Owner regarding the complaint.
  • If the problem persists after a minimum 2 week period has elapsed and you would like to continue the process, a second Barking Dog Complaint Form must be received from you and also one from a neighbor at a different address.  A second letter will be sent to the Dog Owner.
  • Thankfully barking issues are usually resolved by these first steps.  If however, the barking has not stopped, we will need to receive one more completed Barking Dog Complaint Form from either you or the other neighbor.  Once it's received, our Animal Control Officers will issue a citation to the Dog Owner.

  For more detailed information look at the Barking Dog section of the Chula Vista Municipal Code (CVMC 6.24.040 Barking dogs, enforcement procedure and nuisance.)

• What can I do about feral (wild) cats?

  Animal Control Officers do not pick up feral or community cats. The best thing to do is leave them where they are. If they got out of their house they will generally find their way home. If they are outdoor cats, they are just roaming. If you know they are unowned animals the best way to help is called Trap-Neuter-Return (TNR). You may rent a humane trap from the Animal Care Facility with a $60 cash deposit, when available. You'll make arrangements with the facility for a TNR appointment. You'll bring in the trapped cat, we will spay/neuter it, and then you pick it up to be released in the same area. Your deposit will be refunded upon return of the trap.

  

• What do I do about coyotes in my neighborhood?

  Coyotes and other wildlife live in our communities. Animal Control works with domestic animals or injured/abandoned wildlife. We urge residents to call both California Fish and Wildlife at 858-467-4201 and San Diego County Wildlife Services at 1-800-486-0010 since both of these agencies are tasked to deal with coyote populations. You should report to them there have been attacks on domestic animals. And of course if there is an imminent threat to human life you should call 911.

  The main deterrent is to not have a food source for them.  Trash should not be left out in bags and trash cans should be secured. Food, like pet food, should not be left outside. Even bird feeders should be kept in high areas not accessible to coyotes. Fruit that drops from trees should be picked up quickly.  There are also deterrents like motion sensor lights.

  

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San Diego Animal Care and Control

Source: https://www.chulavistaca.gov/departments/animal-care

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